Revolutionise Device Management with inefi Spotlight for Element 

Assess, manage and fix every device in your business from your laptop

July, 23, 2025

Element plus inefi equals smart device management nirvana
Troubleshoot remotely and perform seamless provisioning, all from your browser
Real-world examples that show how effortlessly Inefi can transform device management


Imagine this:

Managing your entire fleet of technology, including touchscreen inefi Spotlight Remote device control POS terminals, kiosks, mobile devices and PCs, from a single computer. What would it mean to you to ensure everything is running smoothly and optimised for power efficiency? Normally, keeping hardware in that kind of finely tuned shape would be a full-time job. But now, with inefi Spotlight available for most Element devices, you can deploy software, start up and shut down from off-site, even resolve hardware problems remotely. The inefi Spotlight UEM (unified endpoint management) platform brings unprecedented power and visibility to your entire system, revolutionising how you control your hardware.

What is inefi Spotlight?

Think of it like the ‘brain’ behind your tech stack. Giving you a real-time view of everything you have online, inefi Spotlight helps you connect the dots and see what all your devices are doing. This includes not just panel PCs, tablets and kiosks, but also peripherals such as card readers, scanners and receipt printers. By accessing the Spotlight portal, you have an immediate overview across your entire suite of connected devices, and if anything is underperforming, in an error state or using an excess of resources, you are immediately notified.

The way it works is that each device can be preloaded or side-loaded with an inefi agent. These agents are compatible with Windows, Android and Linux, for fully OS-agnostic integration. The moment your device connects to the network, inefi can provide instant data on performance, bandwidth usage, errors and more. And all your insights are available on one screen -- no need to hop between apps, and no mystery malfunctions.

Why remote control is a game-changer

Spotlight supports seamless deployment of software profiles on new or replacement devices. On the portal, it’s simply a matter of defining the hardware’s MAC address and assigning a profile to it. Once the terminal is on site, powered on and detected on the network, it calls back to inefi. From there, the whole image, drivers, configs and so on are deployed directly to the device, and as if by magic, it is ready for use almost immediately. Provisioning has never been so smooth and intuitive.

Another advantage of inefi Spotlight is remote tech support. If a device or a peripheral is out of order, inefi Spotlight enables your IT department to diagnose and reset that device remotely as a first step instead of resorting to the costly option of sending out a field technician. Without needing to bring in techs just to reboot a frozen touchscreen, you can dramatically reduce downtime and service costs.

Two real-world examples

Suppose you have a supermarket with six checkout lanes. Traditionally lanes 1 and 2 are in use most of the time while customers spill over into lanes 3 through 6 during busy periods. Using inefi Spotlight integration into the receipt printers, you can actually see the number of kilometres each print head has been used. This allows you to rotate the printers from the various lanes to make sure your assets are being used equally, instead of thrashing two units to the brink of failure while the others still have kilometres of service life left in them.

In another instance, let’s say a kiosk runs out of receipt paper. The longer it’s out of action, the worse it is for your store, as customers will get frustrated that there is one less kiosk to go around. Spotlight picks it up and triggers an email to a manager that the printer is out of paper, enabling staff to take action immediately and restore the system to a functional status in minutes. The result is a better customer journey -- ultimately the priority of any retailer or hospitality venue.


Better uptime, longer lifespan, lower costs

Instead of managing devices reactively, use Spotlight to work proactively, responding to problems before they cause failures. The insights provided by inefi Spotlight allow you to maximise your hardware’s life cycle and ensure you get a greater return on your investment, reducing your total cost of ownership. Let’s say your fleet incorporates kiosks, POS terminals, tablets and PCs. With inefi Spotlight, you can manage the whole system, including peripherals, from a single computer. It’s scalable and it will adapt to the technology needs that you have in store.

By optimising your hardware’s performance, inefi can offer major savings on your power bills. In one case study published on the company’s website, a luxury retail brand with a fleet of more than 1000 devices saved close to 23,000kWh per year in energy costs by utilising the Spotlight platform. Once you know what you are looking for, you can be proactive about reducing power use -- for example, by remotely shutting down terminals overnight and restarting them when the business opens the next day.

One of the greatest benefits of inefi Spotlight as a UEM solution is that it creates a ‘single pane of glass’ view of the entire operating environment -- from kiosks to tablets to POS terminals. No more juggling logins or clicking through countless interfaces: with Spotlight, everything is visible and controllable from a single screen, providing a truly centralised service.

Start your free 30-day trial of inefi Spotlight today and discover for yourself how intuitive and accessible it is. Once you see what it can do for your setup, reducing your on-site repair expenses, energy costs and failure rates, you won’t want to go back to doing things reactively.

Contact Sektor today to learn more about inefi Spotlight.

To learn more about Element, please contact us on:

sales@sektor.com.au   |  1300 273 586

Extreme Networks